Julian Axe, retired doctor:
Chris Gilbey was recommended to me by a local friend in Kensington. He made a good first impression when I asked him to quote to fix a leak in our roof and he returned the following day in his overalls. I’ve used him for numerous jobs over the past 10 years; painting and decorating, mending a basement door, carpentry jobs, plastering, fixing trellis.
That said, I don’t use him for everything. He’s very honest when a job isn’t for him; I once asked him to do some work on our roof terrace and he said, “I’m not your best chap for this”. He’s become more expensive as his business has grown but he’s still excellent value in my mind because he’s reliable, tidy and his staff are super. Some DIY jobs I could probably do myself, but my wife always says, “Come on, get Chris Gilbey”.